It’ll automatically detect and remove viruses, malware, ransomware and spyware. 8. Thanks for posting and welcome to the community. Set the vpn to port 80 or 443 - these are the ports that 99% of all traffic goes through so they don't block them. Virgin Media and you have confirmed Child Safe is on. Tried numerous times to switch off the recent web safe addition from Virgin Media banning access to most web addresses. To activate Virgin Media Parental Controls select ‘ACTIVATE’. Hey @JohnnyT8,. Log in to your Virgin Media account using your email address and password. Try computers with Cisco’s OpenDNS using 208. try going to if Web Safe is on this site should be blocked. Select Help & Settings. Forum Team. Stay safe online. 3. It may take up to 24 hours for the change to be. These forums offer no public accessible solutions to the numerous threads I have seen with this issue, with direct messages seemingly preferred by Virgin Media staff. 168. SpeedHi @danspry, thanks for your post although I'm sorry to hear that you're unable to enable Web Safe. Use a free web proxy and enter Use the Get Magnet Link site. Bypass Child Safe & Virus Safe Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Use Google translate but you won’t be able to search. @virginmedia. Select Parental Controls in Virgin Media Web Safe. . My Virgin Media App. For more tips on how to keep your kids safe online, visit Internet Matters. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. It may take up to 24 hours for the change to be. Includes settings for BT, Sky, EE, TalkTalk, Virgin Media, PlusNet and Vodafone. Therefore check out these simple steps to turn the Security Off:F-secure SAFE is free for all Virgin Media broadband customers for the first year. 168. connection problems. Toggle the button next to Child Safe option to turn it Off. I know the Hub 5 has a modem mode. Re: Websafe settings no longer having effect. Makes sure your dns settings on your computer are manually set - 8. 3. See. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Re: Web safe problem. opens perfectly in both Firefox and in Edge. Hi, i can’t turn on child safe or web safe from the security area of the my virgin media website. We would like to show you a description here but the site won’t allow us. Please enter your email. Joining in. If you haven’t changed your password, the default one is placed on the bottom of the router. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can. Reply. I'm sorry to hear there are some problems with your My Virgin Media and the disabling of Web Safe on your service. Virgin Mobile. So you can kick back and enjoy yourself, knowing somebody’s got your. 2. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. When I go to the settings page and click to turn on, I get the message " Sorry the -. Click WebSafe. To fix this you’ll need to log in to your router and change a few settings. Subnet prefix length 255. google. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. To confirm private browsing is on, you will see the word inPrivate beside your address bar. Im having all the same issues as the original poster been at it for a few hours before I thought to come here . 168. Also, make sure to enable PPTP, L2TP, and IPSec pass-through options from your router. 4. 255. This includes restricting children from accessing inappropriate or adult content. Previously if I searched for 'air rifle' the results would be blocked from opening, I tried this on my wife's phone tonight and search results are blocked from opening. Have you ever been able to access your online account?CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. Click: Web Safe. At present, the VPN between routers 1 and 2 go via the HUB 3. If the person's VM landline is provided via the connection on the back of the VM hub, this is referred to as a connection in 'Purple Zone'. 3: 9787: 18: take child lock off virgin media: 0. This age limit applies to most social media sites and has been dictated by US law through the Children's. If you're still having issues changing your settings, please let us know. It only appears when using Microsoft Edge as the browser. 1. This tutorial is for anyone unable to access certain websites at home. We'll go over how to set up the filter, what. I have just joined Virgin Media and I am trying to access some websites but get a message saying child safe settings have blocked these sites. Discover the web for yourself. When the mouse is over that option, there should be a URL that shows in the bottom left hand corner of the page. To turn parental controls on simply call 0345 6000 789 from your child’s mobile phone or visit Virgin Mobile ’s account page and log in using your Email address and Password. Open an internet browser and type in the Virgin Media IP address: 192. The problem is clearly described in the Subject Heading of this particular Forum Query. Open comment sort options Add a Comment neilalexanderr • 5 yr. 8. More help. Here are our top tips to help you on your way. uk Virgin Media Filters & Parental Controls - What You Need to Know | Cable. 17-04-2023 12:57 - edited 17-04-2023 12:58. Some simple ways to bypass the filters: Use the Pirate Bay Proxy. com cookie in Google Chrome From the Chrome menu , on the browser toolbar, choose SettingsTake us with you in four easy steps. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. But if I could create a guest network, then make my kids' devices connect to that, and enable Web Safe, they would be "protected". Joining in. run the Standard test and confirm the Hostname. I have the same problem as well, I have just checked my online security controls and it's all turned off. Gateway 192. Access your bills, diagnose faults and manage your package. Hello, I am having this problem too. If you log into your online account through a web browser, go through to Account settings > Online security > then from this page you can see and manage Web. If you are one of those people, you’d want to turn off this setting. Navigate to the My Apps tab and select Web Safe from the menu. Bypass Child Safe. , fortnite. Options. select Account Settings > Online security, then Virus Safe and Child Safe toggles to turn off. 8. If you changed the computer's network settings to use any Public DNS does that re-gain access. If you haven’t changed your password, the default one is placed on the bottom of the router. You can go look up how to change the DNS in whatever operating system you are using yourself. TBH only recently checked and all websafe was off. In this conversation. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. virgin. 0. In the ‘Web Safe’ section, select ‘Change Settings’. The directions that i am fixing to give you (step-by-step) are for the Mobicip App. Follow these steps to turn off Virgin Web Safe: Log in to your My Virgin Media account. . If it's just one or two devices, you can manually set the DNS to another DNS Server on those devices. Mobile Your Account. As far as i am aware the firewall wont be active in modem mode which will disable all router functions including the firewall. Move message to Spam folder (default) Flag a message as. You don’t need to be a web wizard to know how to take care of your kids online. 159. Parental controls block websites and applications that you think are unsuitable for your child. Log in to My Virgin Media. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Networking and WiFi. If VM block your own server, then maybe it's on a blocklist of known spam IPs, meaning your own VM IP is listed as bad. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. Every now and again when Virgin update their system the Parental controls get refreshed and switched back on again. Email address. Stream from Virgin Media. 1. Kind regards Jodi. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. Re: Websafe settings no longer having effect. You’ll pay nothing for 3 months (with no payment details needed upfront), then just £3 a month (or £30 a year). And have tried clearing the Cache, Data, reinstalling Archero on Android 13. My Virgin Media App. I keep getting the following message and - 5194780. Therefore check out these simple steps to turn the Security Off:How do I use Virgin Media Web Safe?. On your laptop browser can you go to the Web safe page of your online account and move your mouse so that it is over the 'Online Security' option. What to do if Virgin Media Web Safe isn't working. So if I search, as a random example, Pornhub, I get "no search results", just as I should. Get NordVPN - the #1 VPN for Virgin Media. Changing to a different DNS server seems to have worked though, and hopefully it'll prevent them buggering about with the connection in the future too. See Options. If you can not log into your Surfshark account, skip the first suggestion. It's also 5GHz compatible (unlike BT's Home Hub 3 and routers from other providers). this time the setting also changed itself to " Enable Channel Optimization". So why isnt this VM Web safe filter hiding these images from. This bypasses Virgin media website blocking, allowing you to access. 255. MWeb Safe Problems. You know what the issues are. To bypass it, you just need to change the DNS server on the device you are using from the default Virgin Media one to, say, googles one which is 8. Discover the web for yourself. I've not changed any settings, but my phone updated recently, not sure if this could have affected websafe. "Hi Thanks for posting and welcome to the community. Status: Offline. With this service, you use the Virgin Media Cloud to save and access your files from anywhere on an unlimited number of devices. 100. 0 Kudos. In order to do so I will need a little bit more detail s. VPN Apps for all devices and unlimited simultaneous connections. should permanently disable call waiting. What to do if Virgin Media Web Safe isn't working. 1. That's why they should install a VPN on whatever device they use thereby bypassing any filtering or blocking protocols that web safe tries to implement. The next day, both transmitting and both showed as enabled in the GUI. ago Web Safe is not implemented on the router - it's in place upstream in the Virgin Media network. i have tried to enable childsafe and disable it again and it makes no difference. sign in here Login to My Virgin Media | Virgin Media using authentication credentials of account holder. I noticed a few days ago that it stopped blocking any of the sites it is supposed to (including the specific site above, and gambling sites. Then click Apply. 8. Cannot Turn Off Websafe and Child Safe in Security matters a week ago;1. Manage Your Account. After that, click onManage services. 1) and log in Select "Advanced Settings" and click "Yes" to confirm you want to view these Select "Firewall" from the list Tick "IPSec Pass-Through", "PPTP Pass-Through" and "Multicast Pass-Through" at the bottom of the page Click "Yes" to confirm settings change Try to connect your VPN again. People say to go into the Firewall section and disable certain setting that aren't there the option I have are: Options. 168. Use a free web proxy and enter Use the Get Magnet Link site. I would like to turn wifi off at night, This is not block it to certain devices - just plain old OFF, without turning the router off. Broadband. to confirm Web Safe is off try access a VPN site, for example ; by default VPN site access is blocked by Web Safe. 0. Here we are going to learn how to enable or disable virgin media's websafe feature some accounts have it enabled as default some don't, kodi will not work. 55 REPLIES. Step 3: Select the child safe mode option. AtlasVPN: A fast and secure VPN that is great for streaming. Not able to access websafe_setting page (able to go to update_profile page). Policy Overview. Learn more. To turn off filters simply choose the days from the drop down then select a start time for the filters to go off and an end time so the filters become active again After you have selected the days and times, click Save changes and your settings will be saved, you'll see a confirmation messageA work around is to put the DNS servers in your device, use 1. Thanks for your post on our Community Forums @Dan_G1, and a very warm welcome to you!. If you're a Virgin Fibre customer, when you register for My Virgin Media we'll ask to you choose your Web Safe settings. Enter your PIN. Reply. 8. Use a vpn or change your device dns settings to Cloud flare in the meantime. Then go back to Advanced Settings -> Wireless -> Security and you should be able to click the No box next to WiFi Network Name (SSID) broadcast. on 09-07-2023 22:56. Please try the following. Just to confirm, are you making these changes to your Virgin Media websafe via the online account, or through a browser or 3rd party security software? Here to help 🙂. Cannot Turn Off Websafe and Child Safe in Security matters a week ago; Child safe mode automatically enabled and cannot be disabled in Security matters 2 weeks ago; Unable to enable Websafe on Mobile or Desktop Browsers in Security matters 03-09-2023; Websafe Off but still blocking sites in Security matters 02-09-2023I'm very sorry to hear about the issues you're having with this. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. If you changed the computer's network settings to use any Public DNS does that re-gain access. Block pornography, nudity websites - Virgin MediaPrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. 8. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. In response to Client62. One of the best things about Web Safe is that it is so easy to use! It’s either on and doing its best to protect you, or you can choose to turn it off. Solved: I cannot turn off my websafe setting despite trying reboot and turning it off. Select. My Virgin Media App. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. 8. Click on Manage Web Safe. Once you’ve linked the Virgin Media Connect app to your Hub 3, 4 or 5, you’ll see your network details on the Home tab of the app. We recommend keeping Virus Safe on. apk files which are banking trojans. _____ Scott My setup: VM TV 360 box, M350 Fibre broadband with Hub 3 in modem mode connected to a Netgear R7000 router. I've taken a look at the threads you hav. Sorry to hear that you're still having problems with this after a few weeks. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. 0. Every attempt bounces me back to the 'My Account' page. 4. You will be prompted to enter your PIN Number. All devices would need to be re-connected to the WiFi. Sorry to hear you're having issues customising your online security. Web Safe: Web Safe will not automatically be set to on. Go to My Apps. Change or cancel your package. 1. Click on the toggle button or checkbox to turn off the Wi-Fi Hotspot feature. I just want to turn off web safe. Then select the Settings PIN & Parental Controls option. SpeedSelect the Settings cog in the top right-hand corner. com. Set “Private DNS provider name” to: dns. Hi, each time I go to access websafe settings in the my virgin app, when clicked it takes me back to menu page so I can't turn it off. Please keep an eye out for a purple envelope at the top right corner of your Forum page. It’ll help to protect any device that’s connected to your Virgin Media home network. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. Click Apply. 0 not useful. It scans every app you download, flags potentially harmful websites and blocks malicious content from your SAFE browser. It is managed from the Virgin Media online account. FYI Web Safe only works if Virgin Media's DNS is being used. [How-To] - Disable websafe feature on. Try. QuickStart, set up and connections. on 15-04-2023 15:47. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. The Virgin Media email service is actually operated by a Netherlands based company called Ziggo who, like Virgin Media, are also part of the Liberty Globe multinational telecommunications giant. Please sort this as its messing up my connection. You may want to start by seeing what your site report looks like using a tool like Blocked. 8. We recommend keeping Virus Safe on. However, if you want to receive a notification from some apps, then there’s a feature that allows app targeting notification. 0 Kudos. 1. The computers and devices you wish to authorise are set up so that. Mobile Your Account. My Virgin Media makes managing your account easier with all your information in one place. --. For XBOX or Playstation: modify the network settings and specify the DNS manually as the OpenDNS or Google DNS numbers from above. At present everything wired works perfectly. The easiest way to access websites blocked by your ISP is by connecting to a VPN. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. Includes a 30-day money-back guarantee so you can try it risk-free. Yes I'm aware. Control how to protect your computer with a range of settings, including blocking. Go to Account Settings >> Online Security >>> Websafe >>> Child Safe ( Off / On ) 1 Kudo. . You could also use a VPN to save you from using a proxy site all the time. If you haven’t got an account click the ‘Create Your Account’ button. Welcome to the community and thanks for taking the time to post your issue on the forums. 168. I’m sorry to hear of the issues that you’re having with your web safe settings at the moment. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Verified account Protected Tweets @; Suggested usersThere’s not much point protecting your WiFi, Hub, TiVo and passwords if you don’t look after your devices as well. ' The child safe settings are on and correctly configured. Sorry to hear you're having issues customising your online security. Find out how to set up Web Safe Although Web Safe protects all your devices connected via our WiFi Hub or your. 1. Bypass Child Safe Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem. 4. Cleanhands50. Virgin Media not only offers comprehensive parental controls for your home wifi, it also enables you to keep a degree of control on what your little darlings are looking at on their mobile phone. You can change this by clicking on the toggle to switch on or off when needed. . 1. Hi, I'm trying to see if web safe is turned on/off but any time I try to access it either on my phone or laptop the page just endlessly - 5362887. Virgin is also helping a number of its existing MPLS managed service customers transition to new network solutions at a speed that is right for their business. You can get it free for 12 months by registering or signing in to your My Virgin Media account and go to. Any attempt bounces me back to my account page. Virgin Phone Switchover. 168. Any help appreciated. 100 and 194. 0. Manage Your Account. 1 (this will allow you to access your router’s settings)/ If you’ve put the router in “Modem” mode, use this IP address instead: 192. On Bing: Select Menu > SafeSearch. 0. on 23-07-2023 22:16. 1. Post back here if you wish to see the issue resolved, i. . Summer 2021. 168. Joining in. Tick Do not request a PIN. You can also call 0345 6000 789 on the mobile phone used to activate parental control to deactivate it. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. . Tried every browser, device, incognito mode etc. Your account. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Welcome to the community and thanks for taking the time to post your issue on the forums. 67. There's no firewall settings that I can see, and one time I got to see a page saying. Virgin Media Web Safe Step by step guide 8 You then have three options to customise. in Security matters Thursday; Cannot Turn Off Websafe and Child Safe in Security matters 2 weeks ago; child website stuck on in Security matters 09-09-2023; Websafe Stuck On in Security matters 07-09-2023If you are absolutely sure the Virus Safe warning is a false positive then a temporary workaround would be to add it as an Allowed Website in Child Safe, as highlighted below:. And if I type in the url Pornhub. Virgin Media Web Safe Step by step guide 9 Then you can select ‘Websites’. 8) and CloudFlare (1. com, I get the "Virgin Media has blocked this website" screen. Please click on the purple envelope to accept the chat. 1. In order to bypass this annoying restriction, you have to launch NordVPN and connect to a non-UK server. Yeah another Child Safe post, never turn it on before but now it's on blocking off some of our devices from going to certain sites as it's deemed child safe have logged into the Virgin media and it's showed grayed off but it's still active and blocki. changing the DNS settings on one device works, but i can't do it for every device that needs to connect to my mail server (especially my phone, it seems to ignore DNS settings for some reason so it doesn't even work on there). 1. Click My Apps. 8. Try with OpenDNS using 208. . Same as if you try to watch pronhub on mobile data (without turning off adult filter from your provider), switch to your VPN bypasses all the operator filters and blocks. Learn more. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Stream from Virgin Media. We give all our customers a complete, market leading security package called Virgin Media. And possibly the best thing about Web Safe is it. 0. I'd prefer it if everything was properly disabled on VMs side like it sho. Log in to your Virgin Media account using your email address and password.